Free Shipping Canada Wide*
We offer free Shipping across Canada in all orders over $200 in all major cities across the country. However, some remote areas may incur in additional fees. This applies only to orders shipped to remote locations, including Yukon, Northwest Territories, Nova Scotia, New Brunswick, PEI, Newfoundland and Labrador, and Nunavut. Other areas outside our standard service region may also be subject to extra shipping charges
If you're unsure about dextra shipping charges, feel free to contact us at info@brontelivingfurniture.com with your address, postal code, and the products you'd like to purchase.
We look forward to helping you find the perfect products!
Order Processing Time and Delivery
If you decide that you want your order to be shipped, please know that, At Bronte Living Furniture, we prioritize delivering your orders promptly to ensure your satisfaction. After you place an order, our team works diligently to process and dispatch your product within 24 business hours. Our goal is to have your item in your hands as swiftly as possible.
Online Orders: Free Local Pick Up
For online purchases with 'pick up' option, you can collect your product within 24 hours from our facility. If you require same-day pickup, please don't hesitate to contact us, and we will make every effort to expedite the processing for you.
Online Orders: To be shipped
Delivery times vary depending on your location. You can expect your package to arrive within approximately:
URBAN AREAS:
- Toronto GTA : 1 to 3 business days
- Quebec : 2 to 4 business days
- Saskatchewan : 3 to 6 business days
- Vancouver : 4 to 7 business days
- Alberta : 7 to 12 business days
- Other : 7 to 15 business days
- 7 to 19 business days
Cancellations
If you've made an online purchase and wish to cancel your order after it's been placed, please follow these steps:
- Contact our customer service team as soon as possible.
- Provide your order number and details.
- We will process your cancellation request and provide confirmation.
Please note: If your order has already been shipped, please be aware that a return shipping fee will be charged to facilitate the return of your order to our warehouse. We want to provide this option to you, but there will be a cost associated with the return process.
Rejection at the Time of Delivery
We kindly request that if you choose to reject your order upon delivery, please notify us so that we are informed about the situation. Please note that if this occurs, the shipping cost associated with receiving the product will be deducted from your refund. We sincerely appreciate your cooperation and understanding, and we are here to assist you with any questions or concerns
Delivery
Please understand that while signatures may be required for Small Parcel deliveries, the decision to leave your package will ultimately be at the discretion of the delivery carrier, who will do their best to ensure a smooth and convenient delivery experience for you.
